Billing Terms

Draft notice: pricing and plan details below are placeholders. Replace the bracketed text with your actual plan, price, and billing details before publishing this page.

Subscription Plan

PhonicsPro offers the following plan:

Billing Cycle

Your subscription is billed on a [monthly/annual] basis, beginning on the date you start your paid plan. Your billing date will be the same calendar date each period (or the last day of the period if shorter).

Auto-Renewal

Your subscription automatically renews at the end of each billing period unless you cancel before the renewal date. You will be charged the then-current subscription rate on your renewal date. We will send a reminder email before each renewal. You can cancel at any time through your account settings or by contacting us.

Free Trial

PhonicsPro may offer a free trial period for new accounts. During a free trial, you will not be charged. At the end of the trial period, your account will automatically convert to a paid subscription unless you cancel before the trial ends. Only one free trial per person or organization is permitted.

Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. You will retain full access to the Platform until the period ends.

To cancel: [Account Settings \u2192 Subscription \u2192 Cancel Plan].

Refund Policy

PhonicsPro does not provide refunds for subscription payments, except where required by applicable law. If you believe you were charged in error, contact us within 14 days of the charge at billing@phonicspro.com and we will investigate promptly.

Education Savings Account (ESA) & Similar Funding

Families paying with ESA or similar public education funds are billed under these same terms. Invoices and receipts are itemized per student to support documentation you may need to submit for reimbursement. This does not constitute tax, legal, or funding-eligibility advice — confirm your program's specific requirements with your ESA administrator.

Payment Processing

Payments are processed securely by a third-party payment provider. PhonicsPro does not store your full credit card number. Your billing information is subject to our payment provider's security standards and privacy policy.

Failed Payments

If a payment fails, we will notify you by email and attempt to retry the charge. If payment cannot be collected within 7 days, your account may be suspended until payment is resolved. You will not lose your data during a suspension period.

Price Changes

We reserve the right to change our subscription pricing. We will provide at least 30 days' advance notice of any price changes via email. Your continued use of the Platform after the price change takes effect constitutes your agreement to the new price.

Taxes

Subscription prices are exclusive of applicable taxes. Depending on your location, additional sales tax may be applied to your invoice.

Contact

Billing questions: billing@phonicspro.com or visit our Contact page.